Frequently Asked Questions

Everything you need to know about your Traitors gear.

How long does shipping take for my order?

Standard shipping typically takes 5-7 business days within the domestic US, while international orders may take 10-15 business days depending on customs processing.

What is your return policy for apparel?

We offer a 30-day return policy for all unworn and unwashed items. Simply ensure the original tags are attached and use our online portal to generate a return shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with measurements. Our clothing generally follows a standard athletic fit, but we recommend sizing up if you prefer a more relaxed look.

Can I track my order in real-time?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your products ethically sourced?

Absolutely. The Official Traitors Shop is committed to sustainability and ethical manufacturing, ensuring all our garments are produced in certified facilities with fair labor practices.